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Welcome to Deconflict. These Terms of Service (“Terms”) constitute a legally binding agreement between you and Deconflict, Inc. (“Deconflict,” “we,” “us,” or “our”) governing your access to and use of our crypto wallet intelligence platform, website, API services, and related offerings (collectively, the “Services”).
By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference. If you do not agree to these Terms, you may not access or use our Services.
These Terms apply to law enforcement agencies, financial institutions, cryptocurrency exchanges, fintech companies, and other verified users (“you,” “your,” or “users”) who register for and use our Services.
By creating an account, accessing our website at deconflict.com, using our API, or otherwise interacting with our Services, you agree to comply with these Terms and all applicable federal, state, local, and international laws and regulations.
If you are accessing our Services on behalf of an organization, agency, company, or other legal entity, you represent and warrant that:
You have the legal authority to bind that entity to these Terms
You are authorized to access and use the Services on behalf of that entity
Your use of the Services complies with your organization’s policies and applicable laws
You must be at least 18 years of age to use our Services. By using our Services, you represent and warrant that you meet this age requirement.
We reserve the right to modify these Terms at any time. When we make material changes:
We will update the “Last Updated” date at the top of these Terms
We will post the updated Terms on our website
We will notify you via email to the address associated with your account
We may provide prominent notice through our Services
Your continued use of our Services following the posting of modified Terms constitutes your acceptance of those changes. If you do not agree to the modified Terms, you must stop using our Services and may request deletion of your account.
Certain features of our Services may be subject to additional terms, policies, or guidelines. Those additional terms are incorporated by reference into these Terms. In the event of a conflict between these Terms and any additional terms, the additional terms will govern with respect to that specific feature or service.
Deconflict provides a real-time crypto wallet intelligence and investigative deconfliction platform designed to help verified users evaluate the safety, reliability, and potential overlap of crypto wallet addresses and investigations.
Our Services include, but are not limited to:
A. Intelligence and Deconfliction Tools
Real-time crypto wallet risk assessment and flagging
Investigative deconfliction to prevent overlapping law enforcement investigations
Wallet address database and search functionality
Risk scoring and classification systems
B. Data Submission and Access
Secure submission of crypto wallet addresses and associated risk indicators
Access to aggregated intelligence from multiple verified sources
Historical data and trend analysis
C. API Services
Programmatic access to wallet intelligence data
Risk scores and classifications
Integration capabilities for financial institutions and cryptocurrency exchanges
D. Collaboration Features
Secure communication channels for verified law enforcement users
Coordination tools to facilitate multi-agency investigations
Notification systems for deconfliction alerts
E. Analytics and Reporting
Data visualization and reporting tools
Custom dashboards and analytics
Export capabilities for authorized users
A. Informational Purposes Only
The Services are provided for informational and investigative support purposes only. The intelligence, risk scores, and data provided through our Services:
Do not constitute legal advice, compliance advice, or regulatory guidance
Should not be relied upon as the sole basis for any decision
Are not a substitute for independent due diligence, compliance processes, or legal analysis
May contain inaccuracies, incompleteness, or outdated information
B. No Guarantee of Accuracy
While we strive to provide accurate and reliable intelligence, we do not guarantee the completeness, accuracy, reliability, or timeliness of any information provided through our Services. All data and intelligence are provided “as is” without warranties of any kind.
C. User Responsibility
You remain solely responsible for:
Your own regulatory compliance obligations, including Anti-Money Laundering (AML) and Know Your Customer (KYC) requirements
All investigative decisions and actions you take based on information obtained through our Services
Compliance with all applicable laws, regulations, and professional standards
Independent verification of any information before taking action based on it
D. Not a Law Enforcement Database
Our Services are not a law enforcement database and do not contain or provide access to:
Criminal Justice Information Services (CJIS) data
Criminal histories or background checks
Law enforcement case files or investigative reports
Personally identifiable information about suspects, victims, or subjects of investigations
Classified or law enforcement sensitive information
To access certain features of our Services, you must register for an account by providing accurate, current, and complete information, including:
Your full legal name
Official email address (typically a government, institutional, or corporate domain)
Organization or agency name
Job title or role
Username and password
You are responsible for:
Maintaining the confidentiality of your account credentials (username and password)
All activities that occur under your account, whether or not authorized by you
Immediately notifying us of any unauthorized use of your account or any other security breach
Using strong, unique passwords and enabling multi-factor authentication when available
You agree not to:
Share your account credentials with any third party
Allow any other person to access your account
Create multiple accounts for yourself or your organization without our prior written approval
We reserve the right to verify the identity and credentials of any user, particularly those identifying as law enforcement personnel, government officials, or institutional representatives. You agree to:
Cooperate with our verification processes
Provide additional documentation or information as reasonably requested
Respond promptly to verification inquiries
We may suspend or terminate access to any account pending completion of verification.
We reserve the right to suspend or terminate your account at any time, with or without notice, for any reason, including but not limited to:
Violation of these Terms or our Privacy Policy
Providing false or misleading information
Engaging in fraudulent, abusive, or illegal activity
Attempting to compromise the security or integrity of our Services
Engaging in data scraping, harvesting, or unauthorized extraction of data
Failure to cooperate with verification processes
Inactivity for an extended period
Upon termination:
Your right to access and use the Services immediately ceases
We may delete your account and associated data in accordance with our Privacy Policy and data retention practices
You remain liable for any obligations incurred prior to termination
You may request deletion of your account at any time by contacting us at contact@deconflict.com.
You agree to use our Services in a lawful, responsible, and ethical manner. You must comply with:
All applicable federal, state, local, and international laws and regulations
All professional standards and codes of conduct applicable to your profession or role
All policies and procedures of your organization or agency
These Terms and our Privacy Policy
You agree not to engage in any of the following prohibited activities:
A. Unauthorized Access and Security Violations
Attempting to gain unauthorized access to our Services, systems, networks, or data
Bypassing, circumventing, or attempting to bypass any security measures, authentication mechanisms, or access controls
Reverse engineering, decompiling, disassembling, or otherwise attempting to derive source code from our Services
Probing, scanning, or testing the vulnerability of our Services or networks
Introducing malware, viruses, worms, Trojan horses, or other malicious code
B. Data Scraping and Harvesting
Scraping, crawling, harvesting, or extracting data from our Services using automated means (bots, scripts, scrapers, etc.) without our express written permission
Using any data mining, robots, or similar data gathering or extraction methods
Copying, reproducing, or downloading substantial portions of our database or content
Creating derivative databases or competing services using data obtained from our Services
ANY ACCOUNT FOUND TO BE SCRAPING DATA WILL BE PERMANENTLY BANNED WITHOUT WARNING OR REFUND
C. Misuse of Services
Using the Services in any manner that could damage, disable, overburden, or impair our servers, networks, or Services
Interfering with any other user’s ability to access or use the Services
Attempting to manipulate, artificially inflate, or otherwise distort data, risk scores, or intelligence
Submitting false, misleading, or inaccurate information
Using the Services for any unlawful purpose or to facilitate any illegal activity
D. Impersonation and Misrepresentation
Impersonating any person, organization, agency, or entity
Falsely stating or otherwise misrepresenting your affiliation with any person, organization, or agency
Providing false credentials, documentation, or verification information
Creating accounts under false pretenses or using fraudulent information
E. Harassment and Abuse
Harassing, threatening, intimidating, or abusing other users or Deconflict personnel
Transmitting content that is defamatory, obscene, offensive, or hateful
Engaging in conduct that violates the rights of others, including privacy rights and intellectual property rights
F. Unauthorized Commercial Use
Reselling, redistributing, or sublicensing access to our Services without our express written permission
Using our Services to create competing products or services
Commercially exploiting data obtained from our Services in violation of these Terms
If you become aware of any violation of these Terms or any security vulnerability, please report it immediately to contact@deconflict.com. We may investigate reported violations and take appropriate action, including account suspension or termination and cooperation with law enforcement.
When you use our Services, you may submit the following types of information:
A. Crypto Wallet Data
Cryptocurrency wallet addresses (public blockchain identifiers)
Risk indicators, flags, classifications, or designations you assign to wallet addresses
Contextual information or notes (limited to non-sensitive, non-PII information)
Timestamps and metadata associated with your submissions
B. Organization Identifiers
Your agency, organization, or institution name
Contact information for coordination purposes (agency email or designated contact)
You agree NOT to submit the following types of information to our Services:
Prohibited Information:
Personally identifiable information (PII) about suspects, victims, witnesses, or subjects of investigations, including names, addresses, Social Security numbers, dates of birth, or other identifiers
Criminal Justice Information Services (CJIS) data or restricted law enforcement information
Police case numbers, investigation file numbers, or internal tracking identifiers
Criminal histories, arrest records, or conviction information
Detailed investigative notes, evidence, or case-specific information
Classified or law enforcement sensitive information
Information that would violate any law, regulation, or confidentiality obligation
Information that would compromise ongoing investigations or jeopardize public safety
By submitting data to our Services, you represent and warrant that:
You have the legal right and authority to submit such information
Your submission does not violate any law, regulation, court order, or confidentiality obligation
Your submission does not infringe upon any intellectual property rights, privacy rights, or other rights of any third party
The information you submit is accurate and complete to the best of your knowledge
You are not submitting prohibited information as described in Section 5.2
By submitting data to our Services, you grant Deconflict a worldwide, non-exclusive, royalty-free, perpetual, irrevocable license to:
Use, process, store, reproduce, and distribute such submissions solely to operate, secure, maintain, and improve our Services
Aggregate, anonymize, and incorporate your submissions into our intelligence database and platform capabilities
Provide aggregated, anonymized intelligence derived from your submissions to other users via our platform and API services
Important Clarifications:
This license does not grant us the right to publicly disclose your identity as the source of any submission
We will not attribute specific submissions to you or your organization in our API or public-facing Services without appropriate safeguards
Aggregated and anonymized data cannot be traced back to you or your organization
We use your submissions to enhance our platform’s analytical capabilities for crypto wallet risk assessment and intelligence generation
A. Internal Use
To enhance our platform’s analytical capabilities and risk assessment systems
To identify patterns, trends, and emerging threats in the cryptocurrency ecosystem
To improve the accuracy and effectiveness of our intelligence platform
To provide better services to all users
B. Shared with Other Users via Platform
Aggregated wallet intelligence (risk scores, classifications, flags) is visible to all verified users
For law enforcement users: Contact information of your agency may be shared with other verified law enforcement users when multiple agencies flag the same wallet, to facilitate deconfliction
For non-law enforcement users: Your organization identity is not disclosed to other users in connection with specific wallet submissions
C. Shared via API
Aggregated, anonymized wallet intelligence is provided to API customers (financial institutions, cryptocurrency exchanges, fintech companies)
API data does NOT include your personal information, organization identity, or any information that could identify the source of submissions except as described in Section 5.5(D)
API customers receive risk scores, wallet classifications, and intelligence insights only
D. Active Deconfliction and Case Coordination
When multiple users flag the same crypto wallet address, we facilitate deconfliction and case coordination by sharing limited user information for legitimate investigative and compliance purposes
Information shared during active deconfliction includes agency or organization name of the submitter and email address of the submitter
This information is shared via both our SaaS dashboard and API to facilitate coordination among verified law enforcement agencies, financial institution compliance teams, and other verified users with a legitimate need for coordination
E. Never Shared
Your personal account information (name, email, credentials) is never shared via our API or with other users except as described in Section 5.5(B) and 5.5(D) for active deconfliction
Prohibited information described in Section 5.2 should never be submitted and will not be shared
We do not sell, rent, or trade your personal information or submissions to third parties
Purpose: To prevent overlapping investigations and facilitate coordination among law enforcement agencies.
How it Works:
When multiple law enforcement agencies flag the same crypto wallet address, we may notify the relevant agencies of a potential overlap
We provide the agency name and official contact email of other agencies investigating the same wallet
This information is visible to other verified law enforcement users and, in limited circumstances, to financial institution investigators to coordinate information sharing
Privacy Protections:
Personal names of individual officers or agents are not disclosed unless the user chooses to include them in their agency profile
No case details, investigation specifics, or sensitive law enforcement information is shared
Each agency controls what contact information is visible in their profile
Badge numbers and employee identification numbers are never shared and are used solely for internal verification purposes
Exception for Collaborative Investigations:
In limited circumstances, we may share law enforcement contact information with non-law enforcement users (e.g., financial institution compliance officers) when both parties are actively investigating the same wallet and coordination is necessary for a legitimate purpose
This occurs only with appropriate safeguards, verification, and on a case-by-case basis
If you believe that information in our Services is inaccurate, incomplete, or should be removed, please contact us at contact@deconflict.com. We will investigate and take appropriate action, which may include:
Correcting or updating inaccurate information
Removing information that violates these Terms or applicable law
Contacting the submitting user for clarification or verification
We are not responsible for resolving disputes between users regarding the accuracy or validity of submitted data. Users are responsible for the accuracy of their submissions.
All content, features, functionality, technology, software, designs, text, graphics, logos, interfaces, and other materials available through our Services (collectively, “Deconflict Content”) are owned by Deconflict, Inc. or its licensors and are protected by United States and international intellectual property laws, including copyright, trademark, patent, trade secret, and other proprietary rights.
Protected Materials Include:
Our website design, layout, and user interface
Our software, algorithms, and analytical systems
Our database structure and compiled intelligence data
Our logo, trademarks, service marks, and branding
All documentation, guides, and written materials
All improvements, enhancements, and derivative works
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use our Services solely for their intended purposes and in accordance with these Terms.
This license does NOT permit you to:
Copy, reproduce, distribute, or create derivative works from our Services or Deconflict Content
Modify, reverse engineer, decompile, or disassemble any part of our Services
Remove, alter, or obscure any copyright, trademark, or other proprietary notices
Use our Services or Deconflict Content for any commercial purpose not expressly authorized
Frame, mirror, or otherwise incorporate our Services into another website or service
Use any automated means to access, scrape, or extract data from our Services
A. Ownership of Submissions
You retain ownership of any data, information, or content you submit to our Services. However, by submitting such content, you grant us the license described in Section 5.4.
B. Feedback and Suggestions
If you provide us with any feedback, suggestions, ideas, or other input regarding our Services (“Feedback”), you acknowledge and agree that:
Deconflict will own all rights, title, and interest in such Feedback
We may use, implement, and commercialize such Feedback without any obligation to you
You hereby assign to Deconflict all rights in such Feedback and waive any moral rights or other rights you may have in such Feedback
“Deconflict,” the Deconflict logo, and other Deconflict trademarks, service marks, graphics, and logos used in connection with our Services are trademarks or registered trademarks of Deconflict, Inc. You may not use our trademarks without our prior written permission, except as necessary to identify yourself as a user or customer of our Services.
Our Services may include content, technology, or services provided by third parties. All such third-party intellectual property is the property of its respective owners and is used under license or with permission. You agree to respect all third-party intellectual property rights.
By creating an account or using our Services, you grant Deconflict permission to display your organization’s name and logo on our website and in our marketing materials, solely for the purpose of identifying you as a verified participant or customer of our Services.
You may revoke this permission at any time by contacting us at contact@deconflict.com, and we will promptly remove your name and logo from our public-facing materials.
We will use your organization’s name and logo in a manner consistent with your brand guidelines and will not misrepresent your relationship with Deconflict.
You agree to indemnify, defend, and hold harmless Deconflict, Inc. and its officers, directors, employees, agents, and affiliates from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising from or related to:
Your submission of data or content that infringes upon the intellectual property rights of any third party
Your use of our Services in violation of these Terms
Your violation of any third-party rights, including intellectual property, privacy, or publicity rights
If you are granted access to our API, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the API solely for your internal business purposes and in accordance with these Terms and any additional API documentation or agreements.
You agree to:
Use the API only for legitimate, lawful purposes
Comply with all rate limits, usage restrictions, and technical requirements specified in our API documentation
Implement appropriate security measures to protect your API credentials
Not share your API credentials with unauthorized third parties
Properly attribute data obtained from our API when required
You agree NOT to:
Exceed the API usage limits without our prior written approval
Use the API to create competing services or products
Attempt to reverse engineer, decompile, or extract our algorithms or systems through API usage
Resell, redistribute, or sublicense API access without our express written permission
Use the API in any manner that could damage, disable, or impair our Services
Attempt to circumvent API security measures or access controls
Data obtained through our API is subject to the following restrictions:
Permitted Uses:
Risk assessment and fraud detection for your own operations
Compliance and AML/KYC screening
Internal analytics and research
Integration into your own compliance or risk management systems for your direct use
Prohibited Uses:
Reselling or redistributing API data to third parties without our written permission
Using API data to create publicly accessible databases or services
Attempting to re-identify or de-anonymize aggregated data
Using API data for purposes outside the scope of your agreement with Deconflict
Combining API data with other datasets in a manner that could compromise anonymization
We reserve the right to:
Modify, update, or discontinue the API at any time with or without notice
Change API pricing, rate limits, or access tiers
Suspend or terminate your API access for violation of these Terms or for any other reason
We will make reasonable efforts to provide advance notice of material changes to the API, but we are not obligated to do so.
Your use of our Services is governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy explains:
What personal information we collect
How we use and share your information
Your privacy rights and choices
Our data security practices
How we handle international data transfers
Please review our Privacy Policy carefully. By using our Services, you consent to the collection, use, and sharing of your information as described in our Privacy Policy.
We retain personal information and submitted data in accordance with our Privacy Policy and applicable law. Key retention practices include:
Personal Information:
Active account data is retained while your account is active
Inactive accounts may be deleted after 24 months of inactivity
Upon account deletion, personal information is deleted within 30 days unless we have a legal obligation to retain it
Submitted Wallet Data:
Crypto wallet addresses and associated intelligence are retained indefinitely to support ongoing operations and API services
Once aggregated and anonymized, wallet data may be retained permanently
This data does not contain personal information and is not subject to the same deletion requirements as account data
Logs and Technical Data:
Access logs and security data are retained for 12 months
Communications and support records are retained for 24 months
You may request deletion of your personal information at any time, subject to legal and operational exceptions, by contacting us at contact@deconflict.com.
We implement industry-standard security measures to protect your information, including encryption, access controls, and security monitoring. However, no system is completely secure, and we cannot guarantee absolute security.
Compliance Certifications:
We are fully compliant with the General Data Protection Regulation (GDPR) for the protection of personal data of individuals in the European Economic Area, United Kingdom, and Switzerland
We maintain SOC 2 Type II certification, demonstrating our commitment to maintaining high standards for security, availability, processing integrity, confidentiality, and privacy of customer data
You are responsible for maintaining the security of your account credentials and promptly notifying us of any unauthorized access or security breach.
For detailed information about our security practices, please see Section 6 of our Privacy Policy.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OUR SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
Warranties that the Services will be uninterrupted, error-free, secure, or free from viruses or other harmful components
Warranties regarding the accuracy, reliability, completeness, or timeliness of any data, intelligence, or information provided through our Services
Warranties that any errors or defects will be corrected
Warranties that our Services will meet your requirements or expectations
We do not warrant or guarantee that:
The risk scores, classifications, or intelligence provided through our Services are accurate or reliable
Use of our Services will prevent fraud, financial loss, or criminal activity
Any particular wallet address is or is not associated with illegal activity
Our analytical systems will produce accurate results in all cases
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW:
A. Exclusion of Certain Damages
DECONFLICT, INC. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:
Loss of profits, revenue, data, or business opportunities
Loss of goodwill or reputation
Cost of procurement of substitute services
Damages arising from interrupted use or inability to access our Services
Damages resulting from reliance on information obtained through our Services
Damages arising from security breaches, data loss, or unauthorized access
THESE EXCLUSIONS APPLY REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE AND WHETHER DECONFLICT WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND REGARDLESS OF THE LEGAL THEORY ON WHICH A CLAIM IS BASED (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE).
B. Cap on Liability
IN NO EVENT SHALL DECONFLICT’S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF OUR SERVICES EXCEED THE GREATER OF:
ONE HUNDRED DOLLARS ($100), OR
THE TOTAL FEES PAID BY YOU TO DECONFLICT IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY
C. Exceptions
The limitations in this Section 9.2 do not apply to:
Liability for death or personal injury caused by our gross negligence or willful misconduct
Liability that cannot be excluded or limited by applicable law
Your indemnification obligations under Section 10
You acknowledge and agree that the disclaimers and limitations of liability in this Section 9 are fundamental elements of the agreement between you and Deconflict. We would not be able to provide the Services to you on an economically reasonable basis without these limitations.
You acknowledge and agree that:
You use our Services at your own risk
You are solely responsible for any decisions, actions, or omissions you make based on information obtained through our Services
You will conduct your own independent due diligence, verification, and analysis before taking any action
You will not rely solely on our Services for compliance, risk management, or investigative decisions
You will comply with all applicable laws, regulations, and professional standards
You agree to indemnify, defend, and hold harmless Deconflict, Inc. and its officers, directors, employees, agents, affiliates, successors, and assigns (collectively, “Indemnified Parties”) from and against any and all claims, liabilities, damages, losses, costs, expenses, and fees (including reasonable attorneys’ fees) arising out of or relating to:
A. Your Use of Services
Your access to or use of our Services in violation of these Terms
Your violation of any law, regulation, or third-party rights
Your negligence, willful misconduct, or illegal conduct
B. Your Submissions
Any data, information, or content you submit to our Services
Any false, misleading, inaccurate, or prohibited information you submit
Intellectual property infringement or violation of privacy rights arising from your submissions
C. Your Account
Unauthorized use of your account by any third party
Your failure to maintain the security of your account credentials
D. Breach of Terms
Your breach of any representation, warranty, or covenant in these Terms
Your violation of our Privacy Policy or any additional terms or policies
Deconflict reserves the right, at its own expense, to assume the exclusive defense and control of any matter subject to indemnification by you. You agree to cooperate fully with Deconflict in the defense of any such claim. You may not settle any claim subject to indemnification without Deconflict’s prior written consent.
You agree to promptly notify Deconflict of any claim for which you may have an indemnification obligation under this Section 10.
You may terminate your account and discontinue use of our Services at any time by:
Contacting us at contact@deconflict.com and requesting account deletion
Following any account deletion process provided in our Services
Upon termination by you:
Your access to the Services will cease
We will delete your personal information in accordance with our Privacy Policy and data retention practices (typically within 30 days)
Submitted wallet data may be retained as described in Section 8.2
We reserve the right to suspend or terminate your access to the Services at any time, with or without notice, for any reason or no reason, including but not limited to:
Immediate Termination (Without Notice) for:
Violation of these Terms or our Privacy Policy
Engaging in data scraping, harvesting, or unauthorized extraction of data
Compromising the security or integrity of our Services
Providing false or misleading information during registration or verification
Engaging in fraudulent, abusive, illegal, or harmful activity
Impersonating any person or entity
Harassment or abuse of other users or Deconflict personnel
Termination with Notice for:
Non-payment of fees (if applicable)
Prolonged inactivity (typically 24 months)
Discontinuation of Services to all users in a particular jurisdiction or industry
Other business reasons at our discretion
Upon termination of your account by either party:
Immediate Effects:
Your right to access and use the Services immediately ceases
Your license to use our Services terminates
We may delete or deactivate your account
You must immediately cease all use of our Services and API (if applicable)
Surviving Provisions:
The following provisions survive termination of these Terms:
Sections 5.4 (License Grant for Submitted Data)
Section 6 (Intellectual Property Rights)
Section 9 (Disclaimers and Limitations of Liability)
Section 10 (Indemnification)
Section 12 (Dispute Resolution)
Section 13 (General Provisions)
Any other provisions that by their nature should survive termination
Outstanding Obligations:
You remain liable for any fees, obligations, or liabilities incurred prior to termination
We may retain certain information as required by law or for legitimate business purposes as described in our Privacy Policy
If your account is terminated for violation of these Terms, you are not entitled to any refund of fees paid (if applicable). If we terminate your account for reasons other than violation of these Terms, we may, at our sole discretion, provide a prorated refund of any prepaid fees.
These Terms and any disputes arising out of or related to these Terms or your use of our Services shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles.
Before filing a formal legal claim, you agree to first contact us at contact@deconflict.com and attempt to resolve the dispute informally. Please provide a detailed description of the dispute and your desired resolution. We will attempt to resolve the dispute within 60 days of receiving your notice.
If we are unable to resolve the dispute informally, you and Deconflict agree that any dispute, claim, or controversy arising out of or relating to these Terms or your use of our Services shall be resolved by binding arbitration administered by the American Arbitration Association (“AAA”) in accordance with its Commercial Arbitration Rules.
Arbitration Terms:
Location: Arbitration shall be conducted in Dover, Delaware, unless both parties agree to a different location
Rules: The arbitration shall be conducted in accordance with the AAA Commercial Arbitration Rules then in effect
Arbitrator: The arbitration shall be conducted by a single arbitrator mutually agreed upon by both parties, or if no agreement can be reached, appointed by AAA
Language: The arbitration shall be conducted in English
Costs: Each party shall bear its own costs and attorneys’ fees, unless the arbitrator determines otherwise
Decision: The arbitrator’s decision shall be final and binding on both parties and may be entered as a judgment in any court of competent jurisdiction
Limited Discovery: Discovery shall be limited to what is reasonably necessary for the arbitration, as determined by the arbitrator
Exceptions to Arbitration:
The following disputes are not subject to arbitration and may be brought in court:
Claims for injunctive or equitable relief to protect intellectual property rights
Small claims court actions (up to the jurisdictional limit)
Claims that cannot be arbitrated under applicable law
YOU AND DECONFLICT AGREE THAT ANY ARBITRATION OR COURT PROCEEDING SHALL BE CONDUCTED ON AN INDIVIDUAL BASIS ONLY AND NOT AS A CLASS ACTION, CONSOLIDATED ACTION, OR REPRESENTATIVE ACTION.
You and Deconflict expressly waive the right to:
Participate in a class action lawsuit or class-wide arbitration
Act as a class representative or class member in any purported class or representative proceeding
Consolidate your claims with claims of any other person or entity
If a court or arbitrator determines that this class action waiver is unenforceable, then the arbitration agreement in Section 12.3 shall be null and void, and any dispute shall be resolved in court as set forth in Section 12.5.
If arbitration is not applicable or is determined to be unenforceable, you and Deconflict agree that any legal action or proceeding arising out of or relating to these Terms or your use of our Services shall be brought exclusively in the state or federal courts located in Dover, Delaware, and you consent to the personal jurisdiction of such courts and waive any objection to venue in such courts.
You agree that any claim or cause of action arising out of or related to these Terms or your use of our Services must be filed within one (1) year after the claim or cause of action arose, or it will be permanently barred.
Notwithstanding the arbitration provisions above, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights or confidential information.
These Terms, together with our Privacy Policy and any additional terms or agreements you enter into with Deconflict (such as API agreements or service level agreements), constitute the entire agreement between you and Deconflict regarding your use of our Services and supersede all prior or contemporaneous communications, agreements, and understandings, whether oral or written.
We reserve the right to modify these Terms at any time as described in Section 1.4. No other amendment or modification of these Terms shall be effective unless made in writing and signed by an authorized representative of Deconflict.
No waiver of any provision of these Terms shall be deemed or shall constitute a waiver of any other provision, nor shall any waiver constitute a continuing waiver. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing.
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its intent, or if such modification is not possible, such provision shall be severed from these Terms. The remaining provisions of these Terms shall remain in full force and effect.
You may not assign, transfer, or delegate these Terms or your rights and obligations hereunder, in whole or in part, whether voluntarily or by operation of law, without our prior written consent. Any attempted assignment, transfer, or delegation without such consent shall be null and void.
We may freely assign, transfer, or delegate these Terms or our rights and obligations hereunder, in whole or in part, without restriction, including in connection with a merger, acquisition, corporate reorganization, or sale of assets.
Subject to the foregoing, these Terms shall bind and inure to the benefit of the parties and their respective successors and permitted assigns.
Deconflict shall not be liable for any delay or failure to perform its obligations under these Terms due to causes beyond its reasonable control, including but not limited to:
Acts of God, natural disasters, pandemics, or public health emergencies
War, terrorism, civil unrest, or acts of government
Labor disputes, strikes, or lockouts
Internet outages, telecommunications failures, or utility disruptions
Cyberattacks, hacking incidents, or distributed denial of service attacks
Failures of third-party service providers (including cloud hosting providers)
Regulatory actions or changes in law that prevent performance
During any period in which performance is delayed or prevented by force majeure, our obligations under these Terms shall be suspended. We will use reasonable efforts to mitigate the effects of any force majeure event and to resume performance as soon as reasonably practicable.
You and Deconflict are independent contractors. These Terms do not create any partnership, joint venture, employment, agency, franchise, or representative relationship between you and Deconflict.
These Terms are for the sole benefit of you and Deconflict and are not intended to confer any third-party beneficiary rights upon any other person or entity, except as expressly stated herein (such as the Indemnified Parties in Section 10).
Notices to You:
We may provide notices to you via:
Email to the address associated with your account
Posting on our website or through our Services
In-app notifications or alerts
You consent to receive notices electronically, and you agree that such electronic notices satisfy any legal requirement that notices be in writing.
Notices to Deconflict:
You may provide notices to us via:
Email: contact@deconflict.com
Mail: Deconflict, Inc., 8 The Green STE A, Dover, DE 19901, United States
Notices to Deconflict shall be deemed effective upon receipt.
You agree to comply with all applicable export control and sanctions laws and regulations, including those of the United States. You represent and warrant that:
You are not located in, under the control of, or a national or resident of any country subject to U.S. embargo or sanctions
You are not listed on any U.S. government list of prohibited or restricted parties
You will not use our Services in violation of any export control or sanctions laws
If you are a U.S. federal, state, or local government entity, our Services constitute “commercial computer software” and “commercial computer software documentation” as such terms are used in applicable government procurement regulations. You agree that our Services are provided with only those rights granted to all other users under these Terms, in accordance with 48 C.F.R. § 12.212 or 48 C.F.R. § 227.7202, as applicable.
These Terms are drafted in English. If these Terms are translated into any other language, the English version shall prevail in the event of any conflict or inconsistency.
The section and subsection headings in these Terms are for convenience only and shall not affect the interpretation of these Terms.
Any provision of these Terms that by its nature should survive termination shall survive, including but not limited to provisions regarding intellectual property, indemnification, limitations of liability, dispute resolution, and general provisions.
In these Terms:
“Including” means “including without limitation”
References to “writing” or “written” include email and electronic communications
“Or” is not exclusive
The singular includes the plural and vice versa
References to a party include that party’s successors and permitted assigns
If you have any questions, concerns, or requests regarding these Terms or our Services, please contact us:
Deconflict, Inc.
8 The Green STE A
Dover, DE 19901
United States
Email: contact@deconflict.com
Subject Line: Terms of Service Inquiry
For Legal Notices:
Email: contact@deconflict.com
Subject Line: Legal Notice
For Support and Technical Issues:
Email: contact@deconflict.com
Subject Line: Support Request
We will respond to your inquiry within a reasonable timeframe, typically within 5-7 business days.
BY CLICKING “I AGREE,” CREATING AN ACCOUNT, ACCESSING OUR WEBSITE, USING OUR API, OR OTHERWISE USING OUR SERVICES, YOU ACKNOWLEDGE THAT:
You have read and understood these Terms of Service in their entirety
You have read and understood our Privacy Policy
You agree to be bound by these Terms and our Privacy Policy
You have the legal authority to enter into this agreement
If you are acting on behalf of an organization, you have the authority to bind that organization to these Terms
You understand that these Terms include important limitations on Deconflict’s liability and require binding arbitration of disputes
You understand that you are waiving your right to participate in class action lawsuits
You understand that you must file any claims within one year or they will be barred
IF YOU DO NOT AGREE TO THESE TERMS, DO NOT ACCESS OR USE OUR SERVICES.
Last Updated: May 1, 2025
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